Magic Mountain Reviews
(Rated by 3 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Klarna
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
25
%OFF15
%OFF10
%OFFOverall Rating
4.0
Base on 3 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality5.0
- Shipping & Delivery4.5
- Return Policy5.0
- Good Value4.0
- Customer Service4.5
Recent Customer Reviews (3)
Douglas Correia
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Beulah King
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Alexandra Eyðfinnsdóttir
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Payment Methods
Accepted Payment Options:
Prices for items on Magic-mountain.co.uk vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Klarna
Payment Process
- Payments can be made online during the checkout process.
- For Magic Mountain credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Magic Mountain Pros & Cons
Pros
1
Wide Product Range: Magic Mountain offers a broad selection of outdoor clothing, equipment, and accessories from major British brands like Mountain Equipment, Sprayway, Ronhill, and more.
2
Competitive Pricing: The store provides significant discounts, with items like the Sample Womens Life Capri Ronhill available for £23.00 (originally £46.00).
3
Trusted Brand: Magic Mountain has been serving customers since 1978, making it a trusted name in the outdoor gear industry.
4
Customer Service: Positive reviews highlight good customer service, with one reviewer praising Lynne for resolving an issue with a delivery.
5
Return Policy: A 30-day return policy allows customers to return items if they are unused and in original packaging.
CONS
1
Mixed Customer Reviews: While some customers praise the quality and pricing, others have experienced issues with delivery, such as incorrect addresses.
2
Employee Reviews: Employee reviews on Glassdoor indicate a mixed experience, with an overall rating of 2.8 out of 5 and 55% of employees recommending the company.
Magic Mountain Features and Benefits
Features
Major Outdoor Brands
Official factory store for brands like Mountain Equipment, Sprayway, Ronhill, Oboz, Trekmates, Hilly, Topo, Zempire, providing a variety of products from popular brands in one place
Wide Product Range
Broad selection of men's and women's clothing, footwear, equipment, accessories, and new arrivals covering all outdoor needs
Discounts and Deals
Samples, clearance products, and full stock at significant discounts (up to 50% off), delivering high-quality gear at competitive prices
Free Delivery on £100+ Orders
No delivery cost for orders of £100 or more
Standard Delivery
£5.00 fee with delivery within 2-4 working days via courier requiring signature for safe receipt
Trusted Since 1978
Established reputation as a trusted name in the outdoor gear industry
Customer Service
Positive reviews for resolving issues like delivery problems
30-Day Return Policy
Returns of unused items in original packaging within 30 days via online portal, with refund to original payment within 10 working days (minus £5.50 return shipping)